Redmine Zendesk Issue Bridge

This is a Redmine plugin that uses the Zendesk API to query a particular custom field (e.g. Redmine Issue ID) to pull in a list of associated tickets to the issue view. It has been tested with Redmine 2.6.x.

View the Project on GitHub raventools/redmine_zendesk_issue_bridge

Use Case

Installation

Installs the same as any Redmine 2.x plugin. Please read this guide for basic tips.

  1. Unzip or clone into to your ./plugins folder (e.g. /path/to/redmine/plugins/redmine_zendesk_issue_bridge)
  2. Run bundle install to pick up the necessary Gems
  3. Restart your Redmine instance
  4. Go to Administration > Plugins to verify that the plugin is shown
  5. Click Configure

Configuration

1-settings

In Action

2-related-tickets

Contributing

  1. Fork it ( https://github.com/raventools/redmine_zendesk_issue_bridge/fork )
  2. Create your feature branch (git checkout -b my-new-feature)
  3. Commit your changes (git commit -am 'Add some feature')
  4. Push to the branch (git push origin my-new-feature)
  5. Create a new Pull Request